I think this is the best bead store in the Bay Area! They have a fantastic selection of beads and wonderful ideas for when you need some inspiration. Highly recommend!!

Poor customer service.....that's crazy! I'm sure the clerk was just doing what the policy is for the store. I'm guessing if you called and spoke with one of the owners and explained your situation, they'd be happy to help.

This store has a great selection of beads and the staff to assist with any project! I love formulating project ideas and then figuring out how to execute it! I've yet to take a class here but I plan to in the near future. The staff are nice and friendly and keep me coming back for more.

I went in looking for a simple beading needle. The store was closing and the clerk helped me with some flexible threaders for making necklaces, which was what I was doing.

When I got home, they didn't work at all! They were $6, which was a little expensive for a needle! So, I tried to return them, and the same woman wouldn't let me! She said I'd have to talk to the manager who only comes in during business hours when I'm at work.

They may have a nice bead selection, but their service is horrible! Don't buy anything you may need to return.

Sweet store with cute little old ladies behind the counter. Great beads with a wide variety. They can show you how to do pretty much anything. I love going here to gain some creative inspiration and to come out with some snazzy new necklaces and bracelets. So much fun! :)